Privacy
What we collect
If you create an account: your email address, plus what you make on the site — saved acts, favorite bands, and your latest recommendation results per festival. Without an account, those live only in your browser. The band names you search are processed to generate picks and cached so repeat searches are instant; they aren't tied to your identity. If you ask us to add an artist page or a festival we don't have, we keep what you asked for and the contact details you leave, and use your email to tell you when it's up. We briefly store hashed forms of IP addresses for rate limiting — never raw addresses — and we use analytics (Google Analytics, Microsoft Clarity, and Vercel) that set cookies and receive usage events tagged with a random account identifier, never your email. Clarity also records how pages are used (scrolling, tapping, where sessions stall) with the text you type masked before it leaves your browser.
How we use it
To run the service, personalize your recommendations and schedules, understand how people use LineupScout, and improve — and eventually sustain — the platform.
Your connections to artists and festivals
When you save an act or favorite a band, you're creating a connection to them on LineupScout. In the future, artists and festivals may be able to reach the fans connected to them — things like a new album announcement, a lineup drop, or a presale — through LineupScout. Two promises about how that will work: partners never receive your email address or identity from us (messages go through our platform), and every such update will be optional, with clear unsubscribe and opt-out controls when the feature exists.
Shared schedules
If you share a schedule, anyone who opens the link sees your first name and the acts you have saved for that festival, as they are when the page is opened rather than a copy. You can limit a link to people you approve, and you can stop sharing from the schedule page at any time, which turns the link off. If you ask to see someone else's schedule, they see your first name with the request, and we email each of you about the request and the answer.
Aggregate insights
We may share or sell aggregated, de-identified statistics — for example, how many users saved an act, or which regions show the most interest in a festival — with festivals, artists, and partners. Aggregate insights never identify you individually.
Advertising
We reserve the right to run advertising to support the platform. We do not sell your personal information.
Communications
We email you to reset your password, to tell you when someone asks to see a schedule you shared or lets you into theirs, and to help you get more out of LineupScout — a welcome note when you join, and over time things like tips, lineup news, and updates about festivals you follow. Marketing-style messages will always be separately unsubscribable from the service emails your account needs.
Services we rely on
Your data is processed by the infrastructure we run on: Supabase (accounts and database), Vercel (hosting and anonymous usage analytics), Resend (sign-in and account emails), Anthropic (generating recommendations from the band names in a search), Microsoft (Clarity usage analytics, with typed text masked), and Google (Google sign-in, if you use it, and Google Analytics — no ad personalization). Listening previews are embedded from Spotify, which sets its own cookies under its own policies, and artist photos are loaded from Spotify's and Deezer's image servers.
Your choices
Edit or clear your favorites and saves anytime. To delete your account and everything attached to it, email help@lineupscout.app from the address on the account and we'll remove it promptly.
Changes
If we make material changes to this policy, we'll announce them on the site (and by email where it matters) before they take effect — no quiet rewrites.